FAQ for custom Casio builds.
I started PixelBuilds because I love working with my hands and giving classic Casios a second life. These are the most common questions about ordering, shipping, and caring for your watch. If you're still unsure about anything, I'm one email away.
Returns
What is your return policy?
Standard builds can be returned or exchanged within 7 days if they arrive in unused, original condition. Return and exchange shipping is covered by the buyer, and fully custom builds are final sale.
To start a return, please email hi@pixelbuilds.shop with your order number.
Casio relationship
Are you affiliated with Casio?
PixelBuilds is not associated with or endorsed by Casio. I work as an independent modder using genuine Casio watches that I purchase through authorized channels, then customize by hand in my own studio.
Still have a question?
Describe the watch, colors, or quantity you have in mind and I'll send back a game plan within 1–2 business days.